FREQUENTLY ASKED QUESTIONS (FAQs)

We want shopping with us to be as easy and fun as possible. With this in mind we have compiled detailed information on all our Frequently Asked Questions.

General

My credit/debit card has been declined, what can I do to rectify the problem?

My Order

How do I place an order?
How long will I have to wait for my order?

General

Q: My credit/debit card has been declined, what can I do to rectify the problem?

A: We accept payment by MasterCard, Visa, Delta, Switch, Maestro, Solo and Electron cards. We do not currently accept any other credit, debit or online payment cards including Diners, Splash or American Express. If your bank has declined our request for payment then you will need to contact your bank directly rather than contacting our Customer Service department as they will not be able to help you.

My Order

Q: How do I place an order?

A: Making a purchase at Cluson.co.uk is easy and secure. Firstly you need to choose an item. When you find an item you want to purchase, click the ‘Add to basket’ button. The item will be added to your ‘Shopping Basket’ this is found on the right of the page. When you are ready to buy, click the ‘Checkout’ button in the Shopping Basket. You do not need to create an account with us in order to place an order. During the checkout process one will automatically be created for you. The checkout process we will ask you to confirm the delivery address and show you the total cost of your purchase. Once you have checked these details and clicked ‘Confirm’ you will have completed your purchase.

Q: How long will I have to wait for my order?

A: Delivery is usually within 5-7 working days from the receipt of your order.

MASTERLITE SUPREME IS LAUNCHED!

Clulite's high powered LED gunlight

The Masterlite Supreme is now available to buy online!

Clulite are pleased to announce the launch of the Master-Lite Supreme.
A brilliant new LED gun light which produces a piercing white beam at a very competitive price.
Complete with the very best universal gun mount on the market and a stock mounting pressure switch which
operates all 3 modes of the torch, including the dimming facility.
Being rechargeable with Li-ion batteries makes the torch economical to run and lightweight to carry.
In seconds the torch can be
removed from the gun mount and the remote switch changed to the press button switch (also
supplied) so that it can also be used as a standard hand torch with
incredible power.